Shipping Info
We use FedEx or UPS as our shipping carrier. Currently, we are not able to ship your orders with your company's personal FedEx or UPS number.
Where do the packages ship from?
We work with many different manufacturers to bring you the best products available. If you do not find something on our website please contact us and we will do our best to find what you need to make your advertising a great success!
Order Processing Time
Answer :
Orders placed after 12:00pm PST will be processed by 12:00pm PST next Business day.
Normal Turnaround/Production Time
The Normal turnaround time is 7-10 business days, but normally products are shipped within 5 business days starting from the day we receive your approval for the Graphics.
Sales Tax
The only sales that need to be collected is if your company is in the same state as where our warehouse ships out of then we need to collect tax.
Graphics Policy
It is mandatory for buyers to check all spelling and position of graphic and text before approving the proof. It is buyer's responsibility to check all errors from proof. Production starts after the graphic approval. Reprint is available upon buyer’s request. Buyer will be responsible for cost of reprint. is NOT responsible for unsatisfactory color results if a proof is NOT properly approved. Art submissions with specific Pantone Color call outs will automatically be converted to CMYK. If your job is color sensitive, please contact us for information and pricing on color matching services. We do NOT guarantee graphic specifications if templates are not used by your designer. provides all the templates on our website to make your Graphic Design a little easier. If you did not find a template that you need please contact us at
Warranty is a retail provider of various manufacture's products. We guarantee the products sold by us, under a series of warranties issued by the original manufacture of each product for manufacturing defects. Under the warranty policies, products believed to be a manufacturing defect will be repaired and/or replaced upon inspection of the reported issue. The customer is responsible for shipping the product to the original manufacturer or for inspection. At the discretion of, if the reported issue is deemed a manufacturing defect, the product will be repaired and/or replaced and returned to the customer at no cost standard ground shipping. If the product is deemed not to be a manufacturing defect, the customer will be notified and the product may be repaired and/or replaced at the customers cost. Shipping chargers will be the customer's responsibility for any items needing expedited shipping. Issues that are not covered under the warranties include but are not limited to: Mistreatment of the product Unauthorized alteration Failure to follow instruction sheets and labeling Improper use Theft Loss Vandalism Destruction Damages occurred while in transit Natural disasters Please refer to the items listed on our website for more details on warranty duration.
Return Policy
Should you need to return a product due to order Cancellation or for any other reason not covered by our warranty; we reserve the right to carry out a 100% inspection of the product before accepting the return. All Returns of this nature are susceptible to a 25% restocking fee. Unwanted returns will not be accepted 14 days after the shipping date of the original product. will not accept the return of a used product, a custom made product, or any printed graphics. Please contact us at: Email: Phone: 626-964-0602 Fax: 626-964-2728
Damaged or Defective Products
If your product arrives damaged due to manufacturing defects we will fix or replace your product at no cost to you. If your product is damaged or defective, please call 626-964-0602 and request a return authorization number. Packages returned to our location or our supplier's warehouses without an authorization number will be refused upon delivery. If your product arrives damaged due to shipping company's mishandling, your shipment is insured by that carrier and we will do our best to expedite the claim and rectify the situation. While we will strive to help our clients in any way possible, we do not necessarily accept any expedited shipping charges incurred in shipping out replacement products or repairs.
Order Cancellations
Should you need to return a product due to order cancellation or any reason other than a warranty matter, reserves the right to carry out a full inspection of the product before accepting the return. All returns of this nature must be noted to an Representative within 72 hours after receipt of the product and are subject to a 25% restocking fee/charge. will not accept the return of a used or custom made product or graphic. Product should be returned in the manner in which it was received. Order Cancellations must be confirmed and approved by an Representative. The cancellation of a production order for which has produced or ordered raw materials may result in fully charging for materials and labor, or imposing a minimum cancellation fee of up to 50% of the purchase/sale price.